Authenticity in Social Media Marketing
Authenticity In Social Media Marketing
What is Authenticity?
Authenticity is the act of being true to one’s own beliefs and values by being sincere, real and honest about what you think and how you feel. Authentic people make others feel safe, accepted and heard which builds genuine connections. Social media authenticity is a brand strategy that is used to make audiences feel that a brand is reliable and dependable to what they claim their product can do.
Social Media Authenticity
When brands are implementing authenticity into their social media marketing strategy they need to focus on engaging with audiences on a personal level. They can do this by:
- Sharing User Generated Content (UGC)
- Reposting Content their followers have made
- Replying to comments, messages, and reviews
- Sharing behind the scenes footage
- Telling audiences personal stories
- Creating a day in the life video
- Recording a outfit of the day
These strategies help brands build trust within their niche community by making genuine connections with their audience and help them to build credibility as well as engage with their audience on a more personal level by showing their audience a more realistic side to them, giving the audience the experience of being included in the brand.
The Benefits of Brand Authenticity
- Enhances Brand Loyalty: Consumers will most likely keep coming back to your brand if they find it trustworthy and reliable
- Building Trust: Making sure your audience feels connected to your brand in order to build trust and credibility
- Positive Brand Reputation: Being transparent with your audience will give your audience a sense of knowing the ins and outs of your brand values and missions.
In Conclusion
By building brand integrity companies can make a more personalized connection with viewers. Using this strategy in Social Media Marketing can help to elevate brand identity and create more trust within the brand and its viewers.